Shipping and Delivery Policy - VoltaFuel

Welcome to VoltaFuel! We are thrilled to provide you with top-notch products and efficient shipping services. Please review our Shipping and Delivery Policy to understand how we manage and deliver your orders.

Order Processing

Upon placing an order on our website, our dedicated team will initiate order processing within 24 hours during business days (Monday to Friday, excluding holidays). Order processing encompasses product selection, quality checks, packaging, and preparing the order for dispatch.

Shipping Time

Our commitment is to deliver your products within 7 days from the date of order confirmation. The shipping duration includes both order processing time and the actual transit period required for delivery.

Shipping Methods

We have established partnerships with reputable shipping carriers to ensure the secure and timely delivery of your products. Shipping methods might vary based on your location and the product's nature. We predominantly offer standard shipping for most items.

Tracking Information

Once your order is shipped, you will receive an email notification containing a unique tracking number and a link enabling you to monitor your shipment's status. Feel free to log in to your VoltaFuel account on our website to access your order history and track all active orders.

Delivery Areas

Currently, we offer shipping services to India only. If your location falls outside these areas, kindly get in touch with our customer support for potential alternative delivery solutions.

Delivery Attempts and Notification

Our shipping partner will make reasonable attempts to deliver your order to the provided shipping address. In the event of your absence during delivery, our carrier may leave a notification card containing instructions for scheduling a new delivery or picking up the package from a local facility.

Address Accuracy

The accuracy and completeness of the shipping information, including address, contact details, and specific delivery instructions, are crucial. We disclaim responsibility for delays or non-delivery caused by inaccurate or incomplete information supplied by the customer.

Delays and Force Majeure

While we tirelessly strive for timely delivery, unexpected delays might arise due to factors beyond our control, such as inclement weather, natural disasters, customs clearance, or unforeseen events. In such instances, we shall maintain open communication regarding potential delays and work diligently to resolve any issues promptly.

Shipping Fees

Shipping charges are computed based on your location and the weight/dimensions of the items within your order. The shipping fee will be presented during the checkout process, allowing you to review the overall cost prior to finalizing your order.

Returns and Refunds

For detailed information about returns and refunds, kindly refer to our Refunds Policy.

Should you require further assistance or have inquiries, don't hesitate to reach out to our customer support team at info@voltafuel.in . Our goal is to ensure your shopping experience with VoltaFuel is smooth and enjoyable. Thank you for selecting VoltaFuel!